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Seconds
count during an emergency. Everyone
needs to use
9-1-1 properly to get quick help
during a fire, medical emergency or
a crime.
This is especially
true for children. They can, and
must be taught how to correctly use
the 9-1-1 system to save a life.
Follow these
guidelines to teach children the
proper way to use 9-1-1 to report
emergencies:
Do...
- Always call
from a safe location. If the
house is on fire, get out first
and then call from a nearby
telephone.
- Teach
children their full name and
address. And always post your
full address near your home
phone.
- Teach
children to remain as calm as
possible when speaking with the
9-1-1 operator so they can
get and provide the correct
information to send help.
- Wait until
the 9-1-1 operator tells you it
is okay to hang up the
telephone. It is common for
9-1-1 operators to keep young
callers on the line until help
arrives. 9-1-1 operators are
also trained to provide life
saving directions to callers
during medical emergencies.
- If you call
9-1-1 by mistake, don't hang up.
Tell the 9-1-1 operator there is
no emergency and you dialed by
accident. If you hang up before
speaking with the operator, they
could send emergency crews to
your location needlessly.

Do not...
- Do not call
9-1-1 as a joke or prank. You
can get into serious trouble.
More importantly, you can delay
someone else getting the help
they need in an emergency.
- Do not hang
up the telephone until the 9-1-1
operator tells you it is okay to
do so.
- Do not call
9-1-1 for animal emergencies.
Call the Union County Humane
Society for assistance.
- Do not call
9-1-1 for noisy neighbors, loud
music, or barking dogs. Again,
call your local police precinct.
Please save 9-1-1
for real emergencies!
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